Privacy Policy
At Ever Basics, we value your privacy and are committed to protecting your personal data. This Privacy Policy (“Policy”) outlines how we collect, use, store, and share your information when you visit our website www.everbasics.in (the “Site”), interact with our brand, or make a purchase.
By using our Site, you agree to the terms of this Policy. We may update this Policy occasionally, and any significant changes will be communicated via the Site or by email (if applicable).
Who We Are
“Ever Basics,” “we,” “us,” or “our” refers to Quenchly Ventures (OPC) Pvt. Ltd., located at:
Sr No 116, Sangola, Maharashtra, India
Email: support@everbasics.in
Phone: +91 935 636 7621
We are the “data controller” under applicable data protection laws, including the General Data Protection Regulation (GDPR), where applicable.
Information We Collect
We collect personal data directly from you or through your use of our Site. This includes:
- Identity Data: Your name, phone number, email address, and shipping/billing addresses.
- Account Details: Login credentials, order history, and preferences (if you create an account).
- Payment Information: Card or UPI details (processed securely by third-party providers).
- Usage Data: IP address, browser type, time zone, pages visited, clicks, and device information.
- Marketing Preferences: If you sign up for our emails or offers.
Certain fields are marked as required when placing orders or signing up, as they are necessary for us to process your requests.
How We Use Your Information
We use your personal data to:
- Process and deliver your orders.
- Provide customer service and respond to inquiries.
- Manage your account and preferences.
- Send order updates and promotional communications (if you’ve opted in).
- Analyze website usage and improve our services.
- Prevent fraud and secure the Site.
We only process your data where we have a legal basis, such as performance of a contract (e.g., your order), your consent (for marketing), or our legitimate interest (e.g., improving the Site).
Sharing Your Data
We do not sell or rent your data. However, we may share your data with:
- Service Providers: Such as payment processors, delivery partners, or marketing tools.
- Legal Authorities: If required by law or to protect our legal rights.
- Business Transfers: In case of a merger or sale of business assets.
All third parties are contractually obligated to keep your data secure and confidential.
International Data Transfers
If your data is processed outside of India (e.g., by a third-party service provider), we ensure appropriate safeguards are in place to protect your privacy in accordance with applicable laws.
Data Retention
We retain your data only as long as necessary for the purposes stated:
- Account and order data: for as long as your account is active or required by tax/legal regulations.
- Marketing data: until you unsubscribe or withdraw your consent.
- Customer service data: until your query is resolved and for record-keeping.
Cookies and Tracking
We use cookies and similar technologies to improve your experience, remember your preferences, and serve personalized ads.
Types of cookies include:
- Essential Cookies: For basic site functionality.
- Analytics Cookies: For understanding how users interact with the Site.
- Marketing Cookies: To deliver targeted ads and promotions.
You can manage or disable cookies through your browser settings.
Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Correct inaccurate or incomplete data.
- Withdraw consent at any time.
- Request deletion of your data (subject to legal limitations).
- Object to or restrict data processing.
- Request a copy of your data (data portability).
To exercise any of these rights, please email us at support@everbasics.in.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
Quenchly Ventures (OPC) Pvt. Ltd.
Sr No 116, Sangola, Maharashtra, India
Email: support@everbasics.in
Phone: +91 935 636 7621
Policy Updates
This Privacy Policy may change periodically. Any updates will be posted on this page with a revised date. We encourage you to check back occasionally to stay informed.